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    Privacy Policy

    Last updated February 25, 2026

    This Privacy Notice for GenuText (‘we’, ‘us’, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

    • Visit our website at www.genutext.ai or any website of ours that links to this Privacy Notice
    • Use GenuText — an AI detection and plagiarism checking service designed for educators. Teachers and academics can submit written text or upload PDF documents to receive an instant analysis showing the likelihood that content was written by a human or generated by artificial intelligence, along with plagiarism source matching against online content. GenuText operates on a pay-per-scan model allowing individual educators to purchase scanning credits without requiring institutional contracts. The service is built with privacy at its core — submitted text is processed in real time and never stored on our servers. Only scan scores and metadata are retained to power the user’s scan history. GenuText is developed and operated by a UK-based sole trader and is designed to comply with UK and EU GDPR requirements.
    • Engage with us in other related ways, including any marketing or events

    Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@genutext.ai.

    Summary of Key Points

    This summary provides key points from our Privacy Notice. You can find out more details about any of these topics by reading the sections below.

    What personal information do we process?
    When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
    Do we process any sensitive personal information?
    We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
    Do we collect any information from third parties?
    We do not collect any information from third parties.
    How do we process your information?
    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.
    In what situations and with which parties do we share personal information?
    We may share information in specific situations and with specific third parties.
    How do we keep your information safe?
    We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
    What are your rights?
    Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
    How do you exercise your rights?
    The easiest way to exercise your rights is by visiting www.genutext.ai/dashboard, or by contacting us.

    Table of Contents

    1. 01What Information Do We Collect?
    2. 02How Do We Process Your Information?
    3. 03What Legal Bases Do We Rely On?
    4. 04When and With Whom Do We Share Your Personal Information?
    5. 05Do We Use Cookies and Other Tracking Technologies?
    6. 06Do We Offer Artificial Intelligence-Based Products?
    7. 07Is Your Information Transferred Internationally?
    8. 08How Long Do We Keep Your Information?
    9. 09How Do We Keep Your Information Safe?
    10. 10Do We Collect Information from Minors?
    11. 11What Are Your Privacy Rights?
    12. 12Controls for Do-Not-Track Features
    13. 13Do We Make Updates to This Notice?
    14. 14How Can You Contact Us About This Notice?
    15. 15How Can You Review, Update, or Delete the Data We Collect from You?

    01What Information Do We Collect?

    Personal information you disclose to us

    In Short: We collect personal information that you provide to us.

    We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

    Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

    • Email addresses
    • Passwords
    • Names
    • Debit/credit card numbers (collected and processed directly by Stripe — this data never passes through our systems)

    Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

    • Student data

    Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Stripe.

    Payments are processed securely by Stripe. GenuText never stores, sees, or has access to your full card details. Payment information is transmitted directly to Stripe using industry-standard encryption. Apple Pay and Google Pay are available as additional payment methods processed through Stripe’s secure infrastructure.

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

    We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: www.genutext.ai/cookies.

    The information we collect includes:

    • Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. This may include your IP address, device information, browser type, settings, and information about your activity in the Services.
    • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device.

    02How Do We Process Your Information?

    In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

    We process the personal information for the purposes listed below. We may also process your information for other purposes only with your prior explicit consent.

    • To facilitate account creation and authentication and otherwise manage user accounts
    • To deliver and facilitate delivery of services to the user
    • To respond to user inquiries/offer support to users
    • To fulfil and manage your orders, payments, returns, and exchanges
    • To protect our Services, including fraud monitoring and prevention
    • To identify usage trends and improve our Services
    • To comply with our legal obligations

    03What Legal Bases Do We Rely On?

    In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

    If you are located in the UK or EU, this section applies to you. The GDPR and UK GDPR require us to explain the valid legal bases we rely on. We may rely on the following:

    • Consent. We may process your information if you have given us permission to use your personal information for a specific purpose.
    • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services.
    • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your rights and freedoms.
    • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations.

    04When and With Whom Do We Share Your Personal Information?

    In Short: We may share information in specific situations described in this section and/or with the following third parties.

    We may need to share your personal information in the following situations:

    • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • Third-Party Service Providers. We share data with service providers who help us operate our platform, including Stripe (payments), Supabase (database and authentication), and Winston AI (AI detection analysis).

    05Do We Use Cookies and Other Tracking Technologies?

    In Short: We may use cookies and other tracking technologies to collect and store your information.

    We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

    We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences).

    06Do We Offer Artificial Intelligence-Based Products?

    In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

    As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, ‘AI Products’). These tools are designed to enhance your experience and provide you with innovative solutions.

    Our AI Products are designed for:

    • AI text detection and analysis
    • Plagiarism detection

    How We Process Your Data Using AI

    All AI processing is done through our third-party API provider, Winston AI. When you submit text for scanning, it is sent to Winston AI for analysis and the results are returned to you in real time. Submitted text is not stored on our servers — only the resulting scores and metadata are retained. We do not use your submitted content to train or improve any AI models.

    07Is Your Information Transferred Internationally?

    In Short: We may transfer, store, and process your information in countries other than your own.

    Our servers are located in the United Kingdom. If you are accessing our Services from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in other countries. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

    08How Long Do We Keep Your Information?

    In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    09How Do We Keep Your Information Safe?

    In Short: We aim to protect your personal information through a system of organisational and technical security measures.

    We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

    10Do We Collect Information from Minors?

    In Short: We do not knowingly collect data from or market to children under 18 years of age.

    We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@genutext.ai.

    11What Are Your Privacy Rights?

    In Short: In some regions, such as the EEA, UK, and Switzerland, you have rights that allow you greater access to and control over your personal information.

    In some regions, you have certain rights under applicable data protection laws. These may include the right to:

    • Request access and obtain a copy of your personal information
    • Request rectification or erasure
    • Restrict the processing of your personal information
    • Data portability (if applicable)
    • Not be subject to automated decision-making
    • Object to the processing of your personal information

    If you wish to exercise any of these rights, please contact us at support@genutext.ai. We will consider and act upon any request in accordance with applicable data protection laws.

    Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.

    Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account, or contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

    12Controls for Do-Not-Track Features

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

    13Do We Make Updates to This Notice?

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this Privacy Notice from time to time. The updated version will be indicated by an updated ‘Last updated’ date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

    14How Can You Contact Us About This Notice?

    If you have questions or comments about this notice, you may email us at support@genutext.ai.

    15How Can You Review, Update, or Delete the Data We Collect from You?

    Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To request to review, update, or delete your personal information, please visit: www.genutext.ai/dashboard.